examples of the
WORK
I’ve done
Case Studies
Breaking down barriers in health insurance
United Healthcare
•
2022
journey mapping
workshop design
user research
interviews
wireframing
prototyping
Creating an app to support students studying abroad
API Abroad
•
2023
app design
wireframing
prototyping
information architecture
design system
notification strategy
Making over the Kia Owner’s site
Kia USA
•
2024
web design
wireframing
prototyping
site audit
competitive audit
navigation
All Work*
*Sorry, no full case studies (yet). Ask me about a project and I’ll happily share more!
Created research-informed customer journeys to inform site recommendations and improvements
AT&T FirstNet
•
Fall - Winter 2025
user research
interviews
workshop design
customer journey
site audit
Primary UX designer for key sections of a total app redesign
AT&T
•
Spring - Winter 2025
wireframing
prototyping
UX strategy
information architecture
research
Pitched (and won!) a full app redesign concept, including a unification strategy for 18+ consumer facing apps
AT&T
•
Spring 2025
information architecture
wireframing
prototyping
UX strategy
Redesigned a website for a FinTech startup to better tell their story and attract investors
Mica
•
Spring 2025
information architecture
research
UX strategy
wireframing
dev hand off
Standardized and improved vehicle model page components and information architecture
Kia USA
•
Fall 2024 - Spring 2025
information architecture
research
UX strategy
wireframing
dev hand off
Designed an online car buying process for Kia.com
Kia USA
•
Summer 2024 - Spring 2025
UX strategy
wireframing
prototyping
dev hand off
Designed an internal product (Catapult) using AI to optimize SEO and copy for ecommerce brands
CourtAvenue
•
Spring - Fall 2024
protuct
wireframing
prototyping
dev hand off
UX strategy
Recommended quick wins and long term improvements to the “get a quote” process
School Outfitters
•
Spring - Summer 2024
UX strategy
workshop design
research
interviews
audit
Created a strategy and execution plans for a standardized customer experience
Optum
•
Winter - Summer 2024
CX strategy
research
interviews
Created a business case and strategy for a new EHR
Optum
•
Winter - Spring 2024
UX strategy
product
Improved the online sign up flow for studying abroad programs
API Abroad
•
Spring - Summer 2023
web design
wireframing
prototyping
dev hand off
Strategy for a better chat support experience on the UHC Medicare website
United Healthcare M&R
•
Fall 2022
audit
content strategy
UX strategy
Creative concepts and wireframes for a brand new website
3EO
•
Fall 2022
creative concepts
wireframing
Conducted user research to optimize the vehicle model page structure for Kia.com
Kia USA
•
Summer 2022
user research
interviews
Updated mega menu and navigation strategy
Taylor Guitars
•
Summer 2022
information architecture
navigation
Redesigned the AltFuel page for Kia.com
Kia USA
•
Summer 2022
customer journey
wireframing
web design
content strategy
dev hand off
examples of the
WORK
I’ve done
Case Studies
Breaking down barriers in health insurance
United Healthcare
•
2022
journey mapping
workshop design
user research
interviews
wireframing
prototyping
Creating an app to support students studying abroad
API Abroad
•
2023
app design
wireframing
prototyping
information architecture
design system
notification strategy
Making over the Kia Owner’s site
Kia USA
•
2024
web design
wireframing
prototyping
site audit
competitive audit
navigation
All Work*
*Sorry, no full case studies (yet). Ask me about a project and I’ll happily share more!
Created research-informed customer journeys to inform site recommendations and improvements
AT&T FirstNet
•
Fall - Winter 2025
user research
interviews
workshop design
customer journey
site audit
Primary UX designer for key sections of a total app redesign
AT&T
•
Spring - Winter 2025
wireframing
prototyping
UX strategy
information architecture
research
Pitched (and won!) a full app redesign concept, including a unification strategy for 18+ consumer facing apps
AT&T
•
Spring 2025
information architecture
wireframing
prototyping
UX strategy
Redesigned a website for a FinTech startup to better tell their story and attract investors
Mica
•
Spring 2025
information architecture
research
UX strategy
wireframing
dev hand off
Standardized and improved vehicle model page components and information architecture
Kia USA
•
Fall 2024 - Spring 2025
information architecture
research
UX strategy
wireframing
dev hand off
Designed an online car buying process for Kia.com
Kia USA
•
Summer 2024 - Spring 2025
UX strategy
wireframing
prototyping
dev hand off
Designed an internal product (Catapult) using AI to optimize SEO and copy for ecommerce brands
CourtAvenue
•
Spring - Fall 2024
protuct
wireframing
prototyping
dev hand off
UX strategy
Recommended quick wins and long term improvements to the “get a quote” process
School Outfitters
•
Spring - Summer 2024
UX strategy
workshop design
research
interviews
audit
Created a strategy and execution plans for a standardized customer experience
Optum
•
Winter - Summer 2024
CX strategy
research
interviews
Created a business case and strategy for a new EHR
Optum
•
Winter - Spring 2024
UX strategy
product
Improved the online sign up flow for studying abroad programs
API Abroad
•
Spring - Summer 2023
web design
wireframing
prototyping
dev hand off
Strategy for a better chat support experience on the UHC Medicare website
United Healthcare M&R
•
Fall 2022
audit
content strategy
UX strategy
Creative concepts and wireframes for a brand new website
3EO
•
Fall 2022
creative concepts
wireframing
Conducted user research to optimize the vehicle model page structure for Kia.com
Kia USA
•
Summer 2022
user research
interviews
Updated mega menu and navigation strategy
Taylor Guitars
•
Summer 2022
information architecture
navigation
Redesigned the AltFuel page for Kia.com
Kia USA
•
Summer 2022
customer journey
wireframing
web design
content strategy
dev hand off
examples of the
WORK
I’ve done
Case Studies
Breaking down barriers in health insurance
United Healthcare
•
2022
journey mapping
workshop design
user research
interviews
wireframing
prototyping
Creating an app to support students studying abroad
API Abroad
•
2023
app design
wireframing
prototyping
information architecture
design system
notification strategy
Making over the Kia Owner’s site
Kia USA
•
2024
web design
wireframing
prototyping
site audit
competitive audit
navigation
All Work*
*Sorry, no full case studies (yet). Ask me about a project and I’ll happily share more!
Created research-informed customer journeys to inform site recommendations and improvements
AT&T FirstNet
•
Fall - Winter 2025
user research
interviews
workshop design
customer journey
site audit
Primary UX designer for key sections of a total app redesign
AT&T
•
Spring - Winter 2025
wireframing
prototyping
UX strategy
information architecture
research
Pitched (and won!) a full app redesign concept, including a unification strategy for 18+ consumer facing apps
AT&T
•
Spring 2025
information architecture
wireframing
prototyping
UX strategy
Redesigned a website for a FinTech startup to better tell their story and attract investors
Mica
•
Spring 2025
information architecture
research
UX strategy
wireframing
dev hand off
Standardized and improved vehicle model page components and information architecture
Kia USA
•
Fall 2024 - Spring 2025
information architecture
research
UX strategy
wireframing
dev hand off
Designed an online car buying process for Kia.com
Kia USA
•
Summer 2024 - Spring 2025
UX strategy
wireframing
prototyping
dev hand off
Designed an internal product (Catapult) using AI to optimize SEO and copy for ecommerce brands
CourtAvenue
•
Spring - Fall 2024
product
wireframing
prototyping
dev hand off
UX strategy
Recommended quick wins and long term improvements to the “get a quote” process
School Outfitters
•
Spring - Summer 2024
UX strategy
workshop design
research
interviews
audit
Created a strategy and execution plans for a standardized customer experience
Optum
•
Winter - Summer 2024
CX strategy
research
interviews
Created a business case and strategy for a new EHR
Optum
•
Winter - Spring 2024
UX strategy
product
Improved the online sign up flow for studying abroad programs
API Abroad
•
Spring - Summer 2023
web design
wireframing
prototyping
dev hand off
Strategy for a better chat support experience on the UHC Medicare website
United Healthcare M&R
•
Fall 2022
audit
content strategy
UX strategy
Creative concepts and wireframes for a brand new website
3EO
•
Fall 2022
creative concepts
wireframing
Conducted user research to optimize the vehicle model page structure for Kia.com
Kia USA
•
Summer 2022
user research
interviews
Updated mega menu and navigation strategy
Taylor Guitars
•
Summer 2022
information architecture
navigation
Redesigned the AltFuel page for Kia.com
Kia USA
•
Summer 2022
customer journey
wireframing
web design
content strategy
dev hand off